After-Sales Service

Here at Jason Limited, we not only supply high quality products, but we also provide excellent after-sale services. We are strongly focused on providing excellent customer service and fully understand the importance of high quality, durable products that are shipped safely and quickly. We track shipments to ensure purchases have been delivered to the correct destination within a timely manner.

Sample Issue

When you order samples, please contact sales manager and get Invoice for sample confirmation. Samples will be delivered immediately by freight collect after receive your full payment, avoiding the samples to customer without any damage, we prefer express service company by FedEx /DHL/TNT/UPS/EMS.

Delivery Sample

For samples available in stock, we will arrange delivery immediately after receiving full payment of sample payment.

Mass production Order

Delivery Time for OEM/ODM order, average delivery time will be 20-40 days, according to the different products and customer’s requirements for repeat orders, average delivery time will be 25-30 days.

Warranty

We provide following warranty terms for optional after sales service from 1% to 2% key spare parts provided together with formal order for defect units within warranty period, We provide technical support service with clients. For special requirements of warranty according to different product, please contact your sales manager for more detail.

Service With our principles of:

• Customer First

• Quality Best

• Service Fast

We will always keep on offering our esteemed customers with best service !